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FAQ

Discover all you need to know about Willow Tree Place Apartments. Whether you're a prospective resident or a current tenant, our Frequently Asked Questions (FAQ) page is here to provide you with valuable information. From details about our prime location to the diverse floor plans we offer, we've compiled answers to common queries to make your Willow Tree Place experience exceptional. If you can't find the information you're looking for, feel free to reach out to our friendly team. We're here to ensure your time at Willow Tree Place Apartments is comfortable and enjoyable.

FAQ



The Community

We're nestled right across the street from Washington Elementary School, which provides a wonderful, family-friendly atmosphere. Our location is super convenient, just off Silverton Road, and we're only one mile away from the freeway, shopping, gas stations, and fitness centers. You'll find everything you need right at your doorstep!

We're delighted to offer a variety of spacious options for you! Our floorplans include both two- and three-bedroom apartment homes, designed to fit your unique lifestyle and needs. Explore our options and find the perfect layout that suits you best!

Amenities

Absolutely! We love furry friends and warmly welcome them to our community. Call for breed restrictions!

For your first furry friend, we have a pet deposit of $300, and if you have two pets, it's only $450 – a small price for double the happiness! Additionally, our monthly pet rent is just $25 for one pet or $40 for two, ensuring that your pets can enjoy their time here without breaking the bank

We've got your parking needs covered! Each resident enjoys the convenience of their very own assigned parking spot, ensuring that you always have a secure and reliable place to park. Plus, we provide unassigned visitor parking for your guests, making their visits hassle-free. At our community, parking is all about ease and accessibility.

Certainly! Every one of our units comes with the added bonus of a private patio or balcony. It's the perfect place for you to soak up the sun, enjoy the fresh air, and create your own outdoor oasis right at home.

Absolutely! Every single one of our units is equipped with air conditioning to keep you cool and comfortable year-round. No need to worry about those scorching summer days – we've got you covered!

Absolutely! We've made life a little easier for you – a washer and dryer are included in every unit. Laundry day just got a whole lot more convenient!

You bet! We've got your back when it comes to convenience. A dishwasher is included in every unit to make sure you have more time to enjoy the things you love. Say goodbye to the hassle of hand washing dishes!

Management and Maintenance

Absolutely! We're here to provide you with top-notch service and assistance. Our on-site management team is always ready to lend a helping hand, answer your questions, and ensure that your living experience is the best it can be. We're here for you!

Certainly! We've got your back when it comes to maintenance. Our dedicated onsite maintenance team is here for you ready to address any concerns and keep your home in tip-top shape. Your comfort and satisfaction are our top priorities!

We've made it easy for you to get the assistance you need! You can submit a maintenance request through our user-friendly online portal, or if you prefer, just give us a call, send us an email, or swing by our friendly leasing office. Help is always just a few clicks or a short visit away!

Absolutely! Your peace of mind is our top priority. We have a dedicated 24-hour maintenance line, so no matter the time or situation, we're here to swiftly address any emergency maintenance needs that may arise. Your comfort and safety are our constant concern!

Administrative and Leasing

You have two convenient options for applying. You can apply through our website, or you're welcome to visit our leasing office in person. It's all about making the application process as easy as possible for you. Choose the method that suits you best!

We believe in transparent pricing! Our application fee is just $45. And for the security deposit, it typically ranges from $500 to one month's rent on approved credit. We're here to make your move-in process as smooth as possible!

Paying your rent is a breeze with us! You can easily make your payments online through our resident portal, or if you prefer, you can pay in person with a money order, personal check, or cashier's check. We're all about providing you with options that suit your needs.

Utilities are not included in the rent, but don't worry, we've made it hassle-free for you. Our trusted utility provider, Conservice, takes care of water, sewer, and garbage bills, and they combine them into one convenient bill for you. This way, managing your utilities is straightforward and easy to handle.

Yes, in accordance with Oregon law, renter's insurance is a requirement. It's a crucial step to ensure both your protection and peace of mind during your stay in our community.

It's simple and straightforward - your monthly income should be at least three times the rent amount. We want to make sure you have the financial peace of mind to enjoy your time here without worry.

Absolutely, we understand that having a guarantor or co-signer can be beneficial for some residents. For more information on this and how the process works, please reach out to our leasing office. We're here to assist you and provide the details you need to make the best decision for your situation. Give us a call today!